Lessons From the Military on Improvement

This article is about learning from "best-in-class" and applying the lessons to other industries. Although the title refers to the retail industry, the concepts apply across the board. In the civilian world we are simply using different names such as "servant leadership" and "cross training".  This is like bench-marking - look up and outside of your specific industry to see what the best are doing then borrow shamelessly to improve.   Read the article

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